Questions should be sbmitted by e-mail if possible.
For best results, please provide the following information:
- Provide a Detailed Description of the Item:
This should include any manufacturer's and patent marking. Patent marks are typically found on wick knobs, flame spreaders, burner parts, fill caps and fount tops. Patent marks also may sometimes be found on internal burner parts. Glass lamps may have marks molded into the glass, often on the foot or base.
- Send Photographs of the Item:
Requests for identification should be accompanied by photographs. For Example: An overall photo and if applicable, detail photos of the fount, burner, flame spreader, wick knobs or wick raising mechanism. A photo of any unique features will greatly help in identification. Photos are easily sent via attachment to your e-mail. The preferred image file format is jpg.
- Please include the five-character reference ID with your question. Questions are indexed by the reference ID. (See "Ask a Question") If e-mail is not possible; click here for Mailing Address